top of page

FAQ

How do I calculate shipping costs?

​

Shipping costs will be automatically calculated at checkout and utilize our standard shipping costs.

​

How soon will I receive my items after my order is placed?

​

Once we receive your order you should normally expect to get your package within 5 - 10 days; however, under the current Covid-19 conditions, please allow for up to an additional week.

​

What should I do if my items are not received or not as described?

​

In this rare and unfortunate situation, please contact us describing the issue and we'll work to fix the issue immediately.

​

How do I cancel an order before it is shipped?

​

In this situation please use our contact page ASAP so that we can get the shipment before it leaves the warehouse to ensure you are not charged. We generally do same day orders to get you your products as quick as possible, so please reach out to us promptly.

bottom of page